Last Updated: 12 Aug 2025
Deana.AI, Inc. (Deana.AI) (or “we”, “our”, “us”) cares about your privacy and compliance with applicable laws. Many jurisdictions require privacy notice by law. This Privacy Notice (“Privacy Notice”) explains the type of information we may obtain from individuals who visit our websites (each, a “Site” and collectively, “Sites”) or our mobile or web application (“App”).
This Privacy Notice describes our privacy practices with respect to our Services. This Privacy notice does not cover employment-related personal data processing.
The Privacy Notice applies to the use of all Company websites and subdomains (“Sites”), as well as mobile and web application Deana.ai.
Deana.AI® is the trademark of Deana.AI, Inc. registered in the United States.
You may not publicly use any trademarks owned by Deana.AI, Inc. without our express written permission. In the event that we grant you any permission to use Deana.AI® trademarks or copyrights, you acknowledge that you will not gain any ownership rights to the same.
Information you give us: We collect and maintain information that you may provide to us through your use of our Services, including:
Information we obtain by automated technical means: We may use various methods to automatically obtain other information about you and your devices when you visit our Sites or its mobile versions, use our offline services, or view our advertisements online. For more information, see the “Cookies and Interest-Based Advertising” section of this Privacy Notice, below. This information helps our Sites and Services work correctly and supports our marketing, advertising and analytics efforts. This information includes, but is not limited to, device type; device settings; Internet browser information; operating system information; IP address; mobile device identifiers; software version; phone model; phone operating system; mobile phone carrier information; geolocation data; the date, time and length of your stay on our Sites or Offline Services; and the referring website, specific pages accessed and other actions you take on our Sites and Apps and Offline Services. Additionally, your chats, phone/video calls and other interactions with our customer service team or other team members may be recorded. We may obtain other information from you from time to time by providing appropriate notice.
Third-Party Web Analytics Services: We use third-party web analytics services on our Sites and Apps. The service providers that administer these services use automated technologies to collect data (such as IP addresses, cookies, and other device identifiers) to evaluate the use of our Services.
To learn more about the third-party web analytics services we use, please review the following:
Google Analytics: https://marketingplatform.google.com/about/analytics/
Information we obtain from other sources: We may receive information about you from other sources to, for example, help us correct or supplement our records, improve the quality of our Services, prevent or detect fraud and support our marketing and analytics. Such sources may include information collected from payment processors, data brokers, third-party ad technology companies. We may use this information consistent with this Privacy Notice.
We may use, process and disclose the information we collect about you for our business and commercial purposes, including:
We also may use your information in other ways for which we provide specific notice at the time of collection or otherwise with your consent.
Tracking tools we use: We and third-party ad technology providers may collect information about you and your devices over time and across different websites and online services through the use of tracking tools, including cookies, web beacons, clear GIFs, pixels, device identifiers, precision device and browser trackers and other online information-gathering tools. We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we may obtain through these automated technologies is described in the “Information we obtain by automated means” section of this Privacy Notice, above. We may use these automated technologies to:
Interest-based advertising: We and third-party ad technology providers may use cookies to learn about the ads you see and interact with, and other actions you take on our Services. This allows us to provide you with more useful and relevant ads on both owned and operated Services and third-party websites, apps and online services.
Services and third-party websites, apps and online services: Interest-based ads, also referred to as personalized or targeted ads, are displayed to you based on information collected about your online activities, such as when you browse or purchase a product on our Sites, or visit third-party websites, apps or online services. In providing interest-based ads, we follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (DAA) (a coalition of marketing and online advertising organizations). See the “Interest-based advertising opt-out” section of this Privacy Notice, below, for information on how you may opt out of such advertising.
Third-party ad technology companies may help us display content tailored to your interests and serve interest-based advertising on our behalf. Additionally, some third-party ad technology companies may provide us with information about you (such as demographic information) from offline and online sources, which we may use to provide you with more relevant and useful advertising.
Advertisers or third-party ad technology companies working on their behalf sometimes use automated technologies to serve the ads that appear on our Sites and Apps. They automatically receive your IP address and other device identifiers when this happens. They may also use cookies to measure the effectiveness of their ads and to personalize ad content.
We use HubSpot, a customer relationship management (CRM) platform provided by HubSpot, Inc., to manage our communications, marketing activities, and customer interactions. HubSpot may collect and process data such as your name, email address, phone number, company name, website activity, and other information you voluntarily provide to us through forms or communication. This information helps us improve our services, respond to inquiries, and provide relevant content or updates. HubSpot stores data on secure servers in compliance with applicable data protection regulations, including GDPR. For more information, please refer to HubSpot’s Privacy Policy.
We may share information about you with third parties in order to conduct our business, when legally required, or with your consent, including:
Affiliates and Subsidiaries: We may share your information with our affiliates and subsidiaries for business, operational, promotional, marketing or other purposes consistent with this Privacy Notice.
Service Providers: We may disclose the information we obtain about you to service providers who perform services on our behalf (e.g., to provision services, deliver packages, send postal mail and/or email, analyze data, provide session replay services, process credit card and other payments, detect and prevent fraud, and provide customer service including through automated and live chat features). Our service providers are restricted from using your personal information in any way other than to provide services for us.
Business Partners: We may share your information with other business partners for business purposes such as advertising, marketing and online behavioral advertising such as Facebook, Instagram and others.
Business Transfer: We may disclose, transfer, or assign to our affiliates, or to one or more third parties, the information collected about you in the event that we sell or transfer (or contemplate the sale or transfer of) all or a portion of the assets or business, including as part of an actual or contemplated merger, acquisition or joint venture. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, liquidation, divestiture, dissolution or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may transfer your personal information to a successor or to a third party that purchases our assets arising from such circumstances. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice.
Protection of Us and Others: We may disclose information about you to the government or to other third parties to comply with applicable law and regulations, governmental and quasi-governmental requests, court orders, subpoenas and other legal processes. We may also disclose information to third parties if necessary to (i) enforce any of the terms of Privacy Notice or any investigation of potential violations thereof, (ii) detect, prevent, or otherwise address fraud, security or technical issues, (iii) protect against harm to our Services and (iv) protect our rights, property or safety, or the rights, property or safety of our users or others.
You have certain choices in connection with the personal information we obtain about you, as described further below.
United States consumers may have certain rights pursuant to relevant privacy laws, as described below:
If you are resident of California, please see the California Consumer Privacy Notice section of this Privacy Notice to learn more about your privacy rights.
To exercise your rights, please see the CONTACT US section.
We will not discriminate against you for exercising any of the rights that are provided to you.
Verifying Requests: We have various procedures to verify that you are authorized to exercise your rights under the applicable law and we will provide this information at the time you make the request. You also can designate an authorized agent to make these requests on your behalf, though we will need to verify the authority of such agent pursuant to our procedures.
Additional Information: We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record keeping purposes and to process transactions and facilitate customer requests. If you choose to exercise any of your rights, you have the right to not receive discriminatory treatment by us, though we may not be able to provide some services to you without such information.
Cookies: The “Help” feature on most Internet browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If applicable, you may use our cookie consent banner to accept or reject serving of certain types of cookies. If you set your browser to limit or remove cookies or otherwise block our use of cookies, some Site features may be unavailable or unable to function properly. Your device may not give you the ability to control cookies. If you wish to block cookies on our App, you may need to delete the App from your mobile device.
Email marketing opt-out: If you wish to opt out of any of our marketing email communications you may may follow the “unsubscribe” instructions included in our promotional emails. Please note that removal of user information from our database or “opting out” will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request. If you unsubscribe from marketing communications, you may continue to receive transactional communications, such as email or text notifications about your order status, recall information and other administrative information. Your information will remain in our database, but will be marked as inactive so you do not receive marketing materials from us.
Phone or Text marketing opt-out: By providing us your phone number, if you are giving us your consent to send you texts or SMS messages for different reasons such as marketing, advertising and transactional texts. To unsubscribe from those texts, you may follow the instructions on such texts. To opt-out of marketing phone calls, please use the applicable opt-out procedures provided in your jurisdiction.
Interest-based advertising opt-out: You may opt out of receiving interest-based ads from us by visiting the DAA consumer opt-out page at https://www.aboutads.info/choices. You also can opt out of receiving interest-based ads from members of the Network Advertising Initiative (NAI) by visiting the NAI consumer opt-out page at http://optout.networkadvertising.org/?c=1#!/. Opting out of receiving interest-based ads does not mean that you will no longer receive ads from us, but rather that the ads you receive may not be as relevant to your interests.
Apps opt-out: You may use the DAA’s AppChoices program to opt out of receiving certain in-app interest-based ads (see: https://youradchoices.com/appchoices). Your mobile device may also provide a device-level advertising preference feature that prevents your device from receiving in-app interest-based ads.
Do-Not-Track: Some Internet browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. Our Sites and Apps do not support “do not track” preferences that may be available in your browser and are not capable of satisfying the preference you set.
We retain your information for the time period reasonably necessary to achieve the purposes described in this Privacy Notice, or any other notice provided at the time of collection, taking into account applicable statutes of limitation and records retention requirements under applicable law.
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
Our Services are not directed to children under the age of 16 or another age defined as “children” under applicable law. Our Services are directed towards adults who are 18 years or older. We do not knowingly collect or solicit personal information from children under the age of 16 through our Sites and Offline Services.
As a convenience to our Site visitors, our Services may contain links to third-party websites and online services that we believe offer useful information. This Privacy Notice does not apply to such third-party websites, apps or online services. We suggest reviewing the privacy notices or policies of such third parties or contacting them directly for more information on their privacy practices. We are not responsible for the privacy practices of third-party services, regardless of whether they are linked to or otherwise connected to our Services.
We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this Privacy Notice at any time and without prior notice. If we make any changes, we will change the “Last Updated” date above and post the new Privacy Notice on this website. You should consult this Privacy Notice regularly for any changes. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the effective date of the change.
This California Privacy Notice (“California Notice”) supplements the Privacy Notice. It applies solely to California consumers and addresses personal information we collect online and offline. This California Notice does not apply to personnel or job applicants.
This California Notice uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (the “CCPA/CPRA”).
We may collect (and may have collected during the 12-month period prior to the last updated date of this California Notice) the following categories of personal information about you:
We may use (and may have used during the 12-month period prior to the last updated date of this California Notice) your personal information for the purposes described in our Privacy Notice and for the following business purposes specified in the CCPA:
Sources of Personal Information: During the 12-month period prior to the last updated date of this California Notice, we may have obtained personal information about you from the following categories of sources
Sale or Sharing of Personal Information
We may share your personal information with certain third parties (such as online advertising services) or allow them to collect personal information via automated technologies on our Sites and Apps for cross-context behavioral advertising purposes. This kind of sharing may be considered a “sale” or “sharing” under California law when the personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information.
We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the last updated date of this California Notice) the following categories of personal information about you to online advertising and data analytics services and social media networks:
You have the right to opt-out of this disclosure of your information, as detailed below. We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.
Disclosure of Personal Information: During the 12-month period prior to the last updated date of this California Notice, we may have shared your personal information with certain categories of third parties, including as described in our Privacy Notice and below, including for the business purposes described above.
Our Affiliates and Subsidiaries: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Our Service Providers: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Business Partners: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Online Advertising Services and Advertising Networks: Identifiers· Commercial Information· Online Activity· Geolocation Data· Inferences
Data Analytics Providers: Identifiers · Commercial Information· Online Activity· Geolocation Data· Inferences
Government Entities: Identifiers· Additional Data Subject to Cal. Civ. Code § 1798.80· Commercial Information· Online Activity· Geolocation Data· Sensory Information· Inferences
Social Networks: Identifiers· Online Activity· Geolocation Data
California consumers may have certain rights pursuant to the CCPA/CPRA, as described below:
Right to Know: You have the right to know about the personal information we collect, use, and share. This includes the right to request specific details about the categories of personal information we collect, the sources of that information, the purposes for which it is used, and the third parties with whom it is shared.
Right to Correct: You have the right to correct inaccurate personal information we hold about you.
Right to Restrict: You have the right to limit the use and disclosure of your sensitive personal information to what is necessary to provide the services or goods you requested.
Right to Know: You have the right to know about the personal information we collect, use, and share. This includes the right to request specific details about the categories of personal information we collect, the sources of that information, the purposes for which it is used, and the third parties with whom it is shared.
Right to Correct: You have the right to correct inaccurate personal information we hold about you.
Right to Restrict: You have the right to limit the use and disclosure of your sensitive personal information to what is necessary to provide the services or goods you requested.
Right to Delete: You have the right to request that we delete certain personal information we collected from you.
Right to Portability: You have the right to obtain a copy of your personal information in a portable, and to the extent technically feasible, readily usable electronic format.
Right to Opt-Out: You have the right to opt-out of the sharing of personal information with third parties for the purposes of targeted advertising, sale, or certain profiling.
To exercise your rights, please see the CONTACT US section.
We will not discriminate against you for exercising any of the rights that are provided to you under the CCPA/CPRA.
Universal Opt-Out Mechanisms: You can use the Global Privacy Control (“GPC”) to signal your opt-out preference. To learn more about the GPC, please visit https://globalprivacycontrol.org/. If you delete cookies or reset your device, you may need to set your preference again to ensure we continue to honor your preferred choice.
Verifying Requests: We have various procedures to verify that you are authorized to exercise your rights under applicable state laws. We will provide you this information at the time of your request. Depending on applicable state law, you may also be able to designate an authorized agent to make these requests on your behalf, though we will need to verify the authority of such agent pursuant to our procedures.
Additional Information: We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other legal, compliance or mandatory record keeping purposes. If you choose to exercise any of your rights under applicable state privacy laws, you have the right to not receive discriminatory treatment by us, though we may not be able to provide some services to you without such information. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
If there are any questions regarding this Privacy Notice or our privacy practices, you may contact us using the information below.
Privacy Contact:
https://deana.ai/contact-us/