Privacy Policy

Privacy Policy

We at Intersog, Inc. are fully committed to meet the GDPR and CCPA standards with reference to your privacy and security rights.

Intersog, Inc. (“Company”) has created this Privacy Policy in accordance with our commitment to respecting and protecting your privacy. It explains how the Company collects, uses, and discloses personal information of people who visit Company websites that are defined below (“Sites”).

The Privacy Policy applies to the use of Company websites and subdomains (“Sites”), including but not limited to deana.ai and my.deana.ai.

Compliance

By accessing the Sites you agree to the terms of our Privacy Policy outlined below. If you do not agree to the terms of this Policy, please do not access or use any of the Sites.

Data Collection

We may collect various types of information, including information you provide or make available to us directly, information collected from your devices (including web and mobile), and information collected from other sources, like social networking sites and alike. Some of this information may be considered “Personal information” or “Personal data” under applicable privacy or data protection laws.

Information You Provide

You may provide information directly to Sites when you:

  • Use or access the Sites, including when you create a User Account;
  • Connect with or access our Sites using a third-party ID or log-in, such as an ID for a social networking site or alike;
  • Contact us, including for customer or technical support;
  • Subscribe to newsletters or sign up to hear about current or upcoming products/services); and/or
  • Complete surveys offered by us or on our behalf.

Depending on how you choose to use the Sites, you may provide us with the following personal information:

  • Your first and last name and email address (necessarily) and other identifiable information (optionally, at your discretion) if you are contacting us via Contact Form.
  • Your email address, if you are registering a User Account in our Sites.

Information Collected or Generated When You Use our Sites

When you access or use our Sites, we collect information from and about you and the device(s) you use. This may include the following information:

  • IP address, and approximate location inferred from IP address.
  • Hardware model, device software platform/OS and firmware, mobile carrier, preferred languages, and mobile network information, and in some cases, browser type, Internet service provider.

Third Party Analytics

In order to record and analyze how visitors use our Sites as well as to improve visitors’ experience, the Company collects details of your visits by using Google Analytics and Facebook. Google Analytics and Facebook place and use their own cookies that allow the Company to track Sites’ traffic and/or users’ interaction with our Sites (if applicable).

Information Collected Using Cookies

The Company uses cookies and similar tracking technologies on the Sites to collect information in order to provide better services to our users, in particular, improve user experience and website navigation. We also use cookies to analyze how users interact with our Sites.

Examples of cookies we use:

  • Session cookies
  • Security cookies to protect your data security.

You can configure your browser to accept or reject cookies. If you reject our cookies, we will not collect any of your Personal Data. By rejecting cookies, you may still use our Sites, but some functionality may be restricted.

If you would like to reject the cookies that you have previously accepted, you need to clear your cookies in your browser settings.

Your data that is used to access Sites (e.g. user’s email address and password manually created by user and associated with their User Account) is saved in cookies in the form of encrypted access token.

Information Shared With Company Through Social Features and Other Third Parties

Our Sites may incorporate features offered by social networks and other third-party sites, and in some cases, you may access our Sites using single sign-in services like Facebook Connect. If you choose to take advantage of these features, we may collect additional information you choose to share with us, including the following:

  • Your name, user ID, social username, and contact information.
  • Your gender, age, date of birth, and language preference.
  • Your profile picture.
  • Other information such as time zone, the organizations and links on your profile page, the names of your friends or contacts, and other information you consented to share in connection with your profile.

If you allow contact information to be shared with us, we may use that information to communicate with you as described in this Privacy Policy and as further described at the time you choose to share that information.

Upon registering User Account, you may integrate it with multiple services and products, including but not limited to:

  • Google Account
  • Microsoft OneDrive
  • Dropbox
  • Viber
  • Whatsapp
  • Telegram
  • Facebook Messenger

The Company has no control over, and assumes no responsibility for, the content, privacy policies, practices, or reliability of any third party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Use of Data

The Company processes data we collect on our servers both within and outside of the United States of America.

Any information collected by the Company will be processed in compliance with this Privacy Policy for the purposes of making better business decisions, supporting the Sites activities that users choose to engage with, improve visitors’ user experience, providing higher quality solutions and services to our customers, providing subscriptions, newsletters, promotional and informational messages to our users if they permitted such use, conducting customer satisfaction surveys, or in connection with certain transactions or job applications. We may also use any non-personal information we gather to enhance our Sites, run diagnostics, and provide Sites administration to help us better tailor our interactions with you.

Data Retention

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Your Personal Data may be used to the extent necessary to comply with the Company’s legal obligations (laws), resolve disputes, and enforce legal agreements.

Disclosure of Data

The Company does not and will not sell, share, or rent your data, for commercial or non-commercial purposes, to any person or organization. It is disclosed strictly to Company employees on as needed basis in order to process it on Company behalf or to provide the services to Company customers, and these employees have agreed not to disclose this data to the others.

However, under certain circumstances, the Company may be legally required to disclose your Personal Data if necessary to do so according to the applicable laws or by a request from public authorities (such as a court or a government agency). Such actions may be necessary in the following cases:

  • To comply with a legal obligation
  • To resolve disputes
  • To protect the rights of Intersog, Inc.
  • To prevent a wrongdoing in connection with the Sites and the Company’s services
  • To protect the personal safety of users.

The Company shall disclose your Personal Data where required to do so by law or subpoena, if such action is necessary to comply with the law and the reasonable requests of law enforcement, or to protect the security and integrity of our Sites.

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide the notice on our Sites before your Personal Data is transferred and becomes a subject to a different Privacy Policy.

GDPR Rights

If your personal information is protected under EU laws, GDPR gives you various rights in connection with our processing of your Personal Data.

You can correct, update, or delete inaccuracies to your information by contacting us at any time. We will handle your request promptly.

You have the right to request the access to information that we have on you. You may do it by contacting us at any time.

We do not share the personal data you provide to us upon submission of your inquiry through our Site. However, you have the right to request that we rectify or delete your Personal Data or restrict the processing of your Personal Data, if you think it is inaccurate. Furthermore, you have the right to object against the processing and request your data to be completely erased from all our systems. We are required to assess and act on your request. If you wish to withdraw and erase your data from our database you can request its deletion. To do so, please contact us at any time.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” in the marketing emails we send you.

Similarly, if we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

California Consumer Protection Act

Without being discriminated against for exercising these rights, California law gives its residents the right to request that we disclose what personal information we collect from you, to delete that information, and to opt-out of the sale of your personal information, subject to certain restrictions. For security purposes, we will verify your identity – in part by requesting certain information from you -- when you request to exercise your California privacy rights. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests.

Right to Know:

If you are a California resident, you may submit, free of charge, a verifiable request for the following information:

  • The specific pieces of personal information we have about you;
  • The categories of personal information we collected or disclosed for a business purpose about you within the last 12 months;
  • The categories of sources from which the personal information was collected;
  • The purposes for which the information was collected; and
  • The categories of parties to whom the information was disclosed for a business purpose, or otherwise shared.

If we need additional information to verify your identity, we will contact you to request that information, which may include personal information about you or information about your past purchases or use of Company’s products or services. If we deny your request, even if only in part, we will explain the reason in our response.

Right to Data Portability:

Data portability is the ability to move data from one company to another (for instance, when you transfer your mobile phone service to another carrier). While this right is not applicable to Company’s current business, we will provide you with an electronic file with your most basic information, should you request it.

Right to Delete:

If you are a California resident, you may submit a verifiable request for us to delete the personal information we have collected about you. If we need additional information to verify your identity, we will contact you to request that information. If we deny your request, even if only we will explain the reason in our response.

Right to Opt-Out:

We take your privacy very seriously. We have not sold, shared, or rented your data, for commercial or non-commercial purposes, to any person or organization and currently have no plans to do so in the future. However, we support the CCPA by allowing California residents to opt out of any future sale of their personal information. You may contact us any time to inform us about your wish to prevent any future selling of your personal information.

Authorized Agents:

If you would like to designate an authorized agent to make a request on your behalf, please be sure the agent can (i) demonstrate you have provided written permission for the agent to submit the request on your behalf, and (ii) provide proof of his or her own identity. If the agent does not satisfy these requirements, we will deny the request.

Information Security

At Intersog, Inc. we are committed to the security of your personal data. We treat your personal information as Confidential Information. We protect this Information by storing it on secure servers that only select Intersog personnel has access to, and by encrypting it to help prevent access by any unauthorized parties, copyright violations, etc. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure and we cannot anticipate all potential misuse of data over the Internet. Please note that we cannot ensure the security of any information you transmit to us, and your use of the Sites indicates that you are willing to assume this risk.

Children’s Privacy

Our Sites are not intended for use by anyone under the age of sixteen and don’t address users under the age of sixteen. We do not knowingly collect any Personal Data from users under the age of sixteen and we delete any Personal Data of such users if we discover that such data has been shared with us.

If you are a parent or guardian and are aware a child under the age of thirteen has disclosed Personal Data to us, please contact us. We will delete any Personal Data immediately if we discover that a user younger than the age of thirteen has provided it to us.

Links

Our Sites may contain links to third party websites that are not operated by us. By clicking on such a third party link, you will be directed to that third party’s website. The Company has no control over, and assumes no responsibility for, the content, privacy policies, practices, or reliability of any third party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to the Privacy Policy

The Company reserves the right to modify or amend this Privacy Policy at its own discretion at any time without notice to you. Your continued use of the Sites will mean that you accept those changes. You are advised to review this Privacy Policy periodically for any changes. You acknowledge and agree that it’s your responsibility to review this Privacy Policy periodically and become aware of modifications.

Any changes will be effective immediately upon the posting of the revised Privacy Policy. By using Sites you are agreeing to be bound by this Privacy Policy.

This Privacy Policy was last updated on March 27, 2020.

Contact Us

For any requests regarding this Privacy Policy please contact us:

  • By submitting a letter to Intersog, Inc.: 220 N.Green Street, Chicago, IL, 60607, USA.
  • By visiting the Contact Us section of our website.
  • By sending an email at support@deana.ai.